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  • 1. Software fails to register and get an error 4104? How to fix it?

    Apeaksoft provides the single license for most products and one registration code can only be used on one computer. If you reinstall the OS of computer or use the registration code on another one computer, it will prompt an error 4104 and you cannot activate it.

    Only if we reset the registration code, can you register the software successfully. Alternatively, you can get the big 50% discount to purchase another one license for this software on another one computer.

  • 2. How to apply for refund from Apeaksoft?

    Apeaksoft offers a 30-day Money Back Guarantee. Orders can't be canceled after the expiry of 30 days. Please notice that the 30-day Money Back Guarantee is not an unconditional refund guarantee. The refund will be given under the circumstances like product problem, registration problem, and purchasing issues. Check the details to see the Apeaksoft refund policy here.

  • 3. What is "1 Year Subscription" and how to turn off the "Automatic Renewal Service”?

    When you purchase the software from Apeaksoft official page, you are offered 3 types of license, Monthly Subscription, 1 Year Subscription and Lifetime License. "1 Year Subscription" means you can enjoy the full features of the software or service, valid for one year since the registration-activated date.

    The Automatic Renewal is a service that automatically renews the subscription of your product just before it expires and the service. The service is enabled automatically on all the 1 year subscription software, but you can cancel it.

    Shareit users just go to https://account.mycommerce.com/cp/Login, log in your account to cancel the automatic renewal service.

  • 4. What is Apeaskoft 30-day money-back guarantee?

    We provide 30-day money-back guarantee for you to guarantee the best value of your purchase. If you are not satisfied with Apeaksoft software within 30 days, just feel free to contact us for refund. However, your refund request should adhere to the refund policy.

  • 5. How to get help and support from Apeaksoft?

    If you have any question about the product, you can go to https://www.apeaksoft.com/support/ to search what product you want to learn. If you have any enquiry about the software, just contact our support team via support@apeaksoft.com. Anything related to marketing, just contact marketing@apeaksoft.com.

    we will get back to you within 24 hours.